Shipping

Most orders are processed and shipped the same day or the
next business day as received. 

Free Shipping Over $80*

Shipping is free for most items in our store if your order
totals $80 or more. Some products (such as grains) do not qualify. Everything
else ships at our negotiated discounted cost with our carriers.

Please make sure the ship-to address you indicate during checkout is correct.
We are not responsible for any wrong or undeliverable addresses. We reserve the
right to charge additional shipping fees for reshipping items due to wrong
shipping address provided during checkout.

If you place an order that is over $80 that includes some
items that qualify for free shipping and some items that do not, you are only
charged a shipping fee for the products that do not qualify for free shipping.

 

Privacy

Any customer information given to A&B Grainmills &
Organics in the course of placing an order or creating an account on our
website will be used exclusively to process customer orders and to communicate
with said customers. Such customer information will not be distributed, sold,
or released to any other entity.

If you pay for your order by credit card, we collect your
credit card number on our checkout page for immediate transmission to our
credit card processor. We keep no record of your card number and your card
number is never stored on our server.

If you subscribe to our newsletter, we collect your first
name and email address. When you subscribe, we ask you to confirm your
subscription by responding to an email we send to the address you provide. This
is to protect people from being unintentionally subscribed. Every email we send
has a 1-click unsubscribe link in it. We never sell or share newsletter
subscriber information with any other party.

Return Policy

Some products in new condition can be returned to A&B
Grainmills & Organics for refund or exchange for a period of 30 days after
purchase. “New condition” means the product has not been used, contaminated, or
damaged and the original packaging and manufacturer’s label (if applicable) is
intact – it must be in re-sellable condition. We do not accept returns for
consumable products.

You are responsible for return shipping charges and shipping
charges paid at the time of checkout will be excluded from the refund. If your
order originally qualified for free shipping, our actual cost of shipping the
order to you will be deducted from your refund.

If a product is received in damaged condition, reporting of
damage must also occur within 30 days of receipt of order.

Please contact us before returning any items.